Question 1

Is Fozato software or a service?

Accepted Answer

Fozato is an AI-powered customer acquisition and sales closing platform that automates multiple parts of the journey from content creation to qualification, booking, follow-up and sales intelligence.

Question 2

Do I need to create the sales video or write the copy myself?

Accepted Answer

No. Describe your offer and Fozato can generate the sales-page copy and sales video for you. You can review and edit what it creates.

Question 3

Do I need to create Reels every day?

Accepted Answer

No. Fozato creates and publishes AI sales Reels for you automatically based on your offer and sales insights.

Question 4

Do I need to run paid ads?

Accepted Answer

No. Fozato can use automatically published sales Reels as an organic traffic source. If you already run Meta or Google Ads, you can send that traffic into the same sales system.

Question 5

Does WhatsApp book the sales calls?

Accepted Answer

No. Qualified prospects book through Fozato's booking flow. WhatsApp is used after the booking for confirmations, reminders, no-show/rebooking follow-up and, where required, post-call payment follow-up.

Question 6

How does WhatsApp follow-up work?

Accepted Answer

Once a qualified buyer books a call, Fozato can send WhatsApp reminders designed to help them attend. After the sales call, WhatsApp can also be used to follow up when an agreed payment or remaining balance is still pending.

Question 7

How does lead qualification work?

Accepted Answer

Fozato asks qualification questions and calculates a Buyer-Intent Score based on factors such as intent, budget, authority and fit. Your booking rules determine which prospects are allowed to continue to the calendar.

Question 8

Can I charge an advance before someone books?

Accepted Answer

Yes. You can optionally require a booking or advance payment as part of the booking process through supported payment integrations.

Question 9

How does Fozato help during the sales call?

Accepted Answer

Closing AI can help your closer prepare for the conversation, while Live Sales Copilot provides contextual assistance during supported live sales calls.

Question 10

What happens when someone books but doesn't show up?

Accepted Answer

Fozato can identify the missed appointment and trigger follow-up designed to help the buyer rebook.

Question 11

What if someone agrees to buy but doesn't complete payment?

Accepted Answer

The prospect can enter a post-call WhatsApp follow-up journey designed to remind them about the pending payment.

Question 12

What if someone pays an advance but doesn't pay the balance?

Accepted Answer

Fozato can continue payment follow-up on WhatsApp until the remaining payment is completed or the follow-up is stopped.

Question 13

What is the Leak Report?

Accepted Answer

The Leak Report shows how buyers progress through stages such as Visited → Watched → Registered → Qualified → Booked → Showed Up → Closed to identify where drop-offs occur.

Question 14

How do payments work?

Accepted Answer

Supported payment providers can be connected to collect booking advances or customer payments directly into your own payment account.

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